Growomo free trials are limited to one trial per customer or business, not just one trial per email account.
Eligibility
- A customer or business can claim one 7-day free trial.
- Growomo checks trial history, active subscriptions, cancelled subscriptions, expired subscriptions, soft-deleted trial history, and business identity details before activating a trial.
- Business identity details can include company name, phone number, website domain, GST number, signup IP, login IP, user agent, and device data used for abuse review.
Duplicate Trial Restrictions
- A trial may be declined if another account already used the same phone number, GST number, website domain, or business identity fingerprint.
- Changing email addresses or creating another account does not reset trial eligibility.
- Suspicious or excessive attempts are flagged for admin review; they are not automatically hard-blocked only because a risk indicator exists.
Support Escalation
If you believe a trial was blocked incorrectly, contact hello@growomo.com with your account email, company name, phone number, website domain, and GST number if applicable. Support can review the matching details and audit history.