Terms and Conditions

By accessing or using Growomo, you agree to these Terms and Conditions and any order form, checkout flow, subscription plan, or service agreement that applies to your use.

If you use Growomo for a company, you represent that you have authority to bind that company to these terms.

Growomo provides software and services for marketing data aggregation, AI-powered recommendations, campaign reporting, experimentation, platform integrations, and marketing operations.

Features may vary by plan, geography, connected platform availability, technical limits, and product changes.

You must provide accurate account information and keep it current. You are responsible for all activity under your account, including users you invite to your workspace.

• Keep credentials, devices, and connected platform access secure.
• Notify Growomo promptly if you suspect unauthorized access.
• Do not share accounts in a way that bypasses seat limits, security controls, or plan restrictions.
• Growomo may suspend access to protect the platform, users, or connected third-party accounts.

You retain ownership of your customer data, marketing data, campaign content, and connected platform data.

You grant Growomo a limited permission to process that data only to provide, secure, support, improve, and operate Growomo and the services you request.

Growomo integrates with platforms such as Meta, Google Ads, YouTube Ads, Google Analytics, Brevo, payment providers, and other services. Those platforms are not controlled by Growomo.

• You must comply with each third-party platform policy, developer term, advertising policy, API rule, and account permission requirement.
• Growomo is not responsible for third-party platform outages, rejected ads, account restrictions, data delays, API changes, policy enforcement, or billing decisions.
• You authorize Growomo to access, sync, and, where supported and approved by you, act on connected platforms within the permissions you grant.
• When you disconnect a platform, Growomo will stop local access and future syncs, delete usable stored credentials, and attempt provider-side OAuth revocation where supported. If provider revocation fails or an API key cannot be revoked through Growomo, you remain responsible for removing Growomo access or rotating the key in the provider account settings.

Growomo may generate AI recommendations, alerts, forecasts, experiments, reports, or suggested account actions. These outputs are informational and decision-support tools.

You are responsible for reviewing recommendations before relying on them. Growomo does not guarantee specific revenue, ROAS, lead volume, rankings, conversion rates, ad approval, or other business results.

Paid plans are billed according to the plan, billing cycle, currency, taxes, gateway, and pricing displayed during checkout or in a signed agreement.

• You authorize Growomo and its payment providers to charge applicable fees, taxes, renewals, and usage-based charges.
• Trials, discounts, refunds, cancellations, and renewal terms apply as shown in the product, quote, invoice, or agreement.
• Unless otherwise stated, cancellation takes effect at the end of the current billing period and does not waive amounts already due.
• You are responsible for providing accurate billing, tax, and invoice information.

Free trials are limited to one trial per customer, individual, business, or substantially similar business identity, even if different email addresses or accounts are used.

Growomo may determine trial eligibility using account history, subscription history, phone number, company name, website domain, GST number where provided, hashed business-identity fingerprints, signup IP, login IP, user agent, device data, and related abuse-prevention records.

• Duplicate trial attempts may be declined when Growomo records indicate that the same individual or business has already claimed a trial.
• Growomo may flag suspicious or excessive trial attempts for manual review and may request additional information before granting trial access.
• Growomo has the right to determine trial eligibility, correct mistakes, restrict trial access, and require a paid subscription when a customer or business is not eligible.
• If you believe a trial restriction is incorrect, contact hello@growomo.com with your account email, company name, phone number, website domain, and any relevant GST number.

You must use Growomo lawfully and responsibly. You agree not to:

• Violate laws, platform policies, advertising rules, intellectual property rights, privacy rights, or these terms.
• Attempt to reverse engineer, scrape, overload, probe, bypass, or disrupt Growomo systems.
• Upload malicious code, harmful content, misleading data, or unlawful campaign materials.
• Use Growomo to build competing products, resell unauthorized access, or misuse connected platform data.
• Create duplicate accounts, alter business identity details, or use misleading information to obtain more than one free trial.
• Attempt unauthorized access to another account, workspace, integration, or data set.

Growomo owns the platform, website, software, user interface, workflows, documentation, branding, templates, product designs, and underlying technology, excluding customer data and third-party materials.

You may not copy, modify, distribute, or create derivative works from Growomo except as allowed by these terms or written permission.

Each party may receive non-public information from the other. The receiving party must use reasonable care to protect confidential information and use it only for the purpose of providing or receiving Growomo services.

We aim to provide reliable service, but Growomo may be unavailable due to maintenance, incidents, third-party failures, network issues, or force majeure events.

We may add, remove, or modify features to improve the product, comply with law, respond to platform API changes, or protect users and the service.

Growomo is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free performance.

To the maximum extent permitted by law, Growomo will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost data, business interruption, or third-party platform actions.

Growomo total liability for any claim will not exceed the amounts you paid to Growomo for the affected service in the 12 months before the event giving rise to the claim.

You agree to defend, indemnify, and hold Growomo harmless from claims, damages, liabilities, costs, and expenses arising from your data, campaigns, platform accounts, instructions, violation of law, breach of these terms, or misuse of Growomo.

You may stop using Growomo at any time. Growomo may suspend or terminate access if you violate these terms, fail to pay amounts due, create security risk, misuse connected platforms, or if required by law or third-party platform rules.

After termination, your access may end and data may be retained or deleted according to the Privacy Policy, applicable law, and backup schedules.

These terms are governed by the laws of India. Subject to applicable law, courts located in Gurugram, Haryana, India will have exclusive jurisdiction over disputes arising from these terms or Growomo services.

We may update these terms from time to time. If changes are material, we will provide reasonable notice. Continued use of Growomo after the effective date means you accept the updated terms.

Questions about these terms can be sent to hello@growomo.com.